100% of our traders' assets are stored in the MCS multi-signature cold wallet powered by BitGo. A multi-signature cold wallet is an offline wallet and requires authorization by majority before any funds are released and sent out which ensures the security of our traders' assets. Withdrawals are taken place On-Demand between 0000 UTC ~ 1500 UTC. Any requests made after 1500 UTC will be processed at 0100 UTC on the following day.
Once the withdrawal request has been successfully processed, the coins can be received within 1~2 hours in the wallet the trader has specified. However this time is subject to the blockchain network's their mining capabilities and transaction loads.
Minimum withdrawal is 0.002 BTC and the withdrawal fee is fixed at 0.0005 BTC.